Passenger services

CKTS provides attentive passenger services including
check-in and baggage services.

  • Passenger services

    Check-in, and cashier service, and gate operations

  • Lost and Late / Baggage Claim

    Tracing undelivered luggage, delivering to passengers, and damaged luggage services.

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Passenger Handling Service

With safety always in mind, we provide attentive and seamless services for our customers

We are fully dedicated to ensuring safe and smooth arrival and departure of every passenger, including unaccompanied minors and travelers arriving in Japan from all around the world.

  • Check-in

    We assist passengers with check-in, issue boarding passes and collect check-in baggage.

  • Boarding gate

    We make passenger announcements, respond to inquiries at the counter, announce boarding times and check passengers’ passports and boarding passes.

  • Final call

    We make final boarding call announcements and look around in the airport for passengers who have not shown at the boarding gate.

  • Safe departure